Location: New York City, in person 5 days a week
Experience: 9 to 15 months of BDR experience, ideally selling into SMBs
Compensation: Competitive base plus commission

About Frontdesk

Frontdesk builds AI workers for customer-facing businesses. We help SMBs and mid-market companies answer calls, qualify leads, follow up with customers, manage tickets, and automate customer operations across voice, SMS, chat, email, and CRM.

We are growing quickly and looking for a hungry Cold BDR who can help us build a repeatable outbound engine.

The Role

You will be responsible for identifying, researching, and booking meetings with qualified prospects. This is a high-volume outbound role for someone who already has some BDR experience and wants to level up quickly in a fast-moving startup.

You should be comfortable cold emailing, calling, testing messaging, handling rejection, and working closely with sales leadership to figure out what works.

What You’ll Do

Prospect into SMB and lower mid-market accounts across target verticals
Build lead lists using tools like Apollo, LinkedIn, and company websites
Write and send personalized cold emails
Make daily cold calls to decision-makers
Book qualified meetings for Account Executives or founders
Track activity, responses, and learnings in the CRM
Test messaging across different industries and buyer personas
Learn the product deeply enough to explain the value clearly
Give feedback on what prospects are saying in the market

What We’re Looking For

9+ months of BDR, SDR, or outbound sales experience
Experience selling to SMBs is strongly preferred
Strong written communication skills
Comfortable making cold calls every day
High ownership, high energy, and strong follow-through
Competitive and resilient, without needing a lot of hand-holding
Curious about AI, startups, and sales
Organized enough to manage a high-volume outbound process
Excited to work in person with a fast-growing team

Nice to Have

Experience selling SaaS, AI, telecom, CRM, customer support, or SMB software
Experience using Apollo, HubSpot, Salesforce, Instantly, Smartlead, Clay, or similar tools
Prior success booking meetings through cold email and cold calling
Experience prospecting into industries like property management, healthcare-adjacent businesses, home services, retail, or local services

What Success Looks Like

In your first 30 days, you will learn the product, understand our target customers, shadow sales calls, and start booking meetings.

By 60 days, you will be running your own outbound sequences, calling prospects daily, and consistently generating qualified meetings.

By 90 days, you will be one of the core drivers of our outbound pipeline and helping us identify which verticals, messages, and campaigns are working best.

Why Join

In person in NYC (5 days a week) office required
Join an early-stage startup growing quickly
Work directly with founders and senior sales leaders
Sell a product that is easy for SMBs to understand and care about
Learn how to build outbound from the ground up
Strong path to Account Executive for top performers
Excited to work in person with a fast-growing team

Founding Sales Development Representative