Job Description:

Business Overview

The Rakuten Insurance Group continues to grow steadily, aiming to become the next pillar of Rakuten's FinTech business, following Rakuten Card, Rakuten Bank, and Rakuten Securities.

Rakuten Life Insurance is one of the core businesses within the Rakuten Insurance Group.
It offers a variety of insurance products, including simple term and whole life insurance, medical insurance, cancer insurance, dementia insurance, comprehensive insurance for younger generations, and group credit life insurance for housing loans.

The company provides multiple proposal channels, such as face-to-face agency channels operating nationwide and internet channels that leverage the extensive Rakuten membership base.

As a familiar and approachable life insurance company, and as an innovative life insurance provider utilizing the technological expertise of the Rakuten Group, Rakuten Life Insurance aims to deliver groundbreaking insurance solutions.

Examples of Initiatives:

・Launch of Rakuten Points rewards for policyholders: Link

・Digital transformation of insurance underwriting operations using AI: Link

Department Overview

We are building the infrastructure for Rakuten Life Insurance's services.

This is a crucial position that supports the foundation of Rakuten Life Insurance, using new technologies to prepare the necessary environment for applications to run, creating an environment where business divisions can work more easily, and improving Rakuten Life Insurance's services.

This role involves supporting the server infrastructure of Rakuten Life Insurance.

You will be responsible for designing, building, operating, and maintaining the server infrastructure necessary for applications to run.

Working closely with development teams, you will be involved in all stages of the work, from upstream to downstream processes, in close proximity to the users.

Position:

Why We Hire

This is a staffing increase to strengthen our system infrastructure, including servers, and to promote in-house development.

Position Details

You will be primarily responsible for the design, build, and maintenance of servers supporting the life insurance business.

Server Engineer

- Mainly responsible for the design, build, and maintenance of server and middleware environments for development, testing, and production systems.

Project Management

- Lead planning and execution as a project leader (PL) for server and storage replacement and refresh initiatives.

Incident Response

- Handle incidents occurring in the system infrastructure and drive root cause analysis and problem resolution.

Vendor Management

- Work closely with external vendors to deliver and maintain system infrastructure in collaboration with outsourced partners.

Work Environment

System Infrastructure Department Total: 40

Employees: 14

Contractors: 26

The System Infrastructure Department consists of three groups: the Infrastructure Construction Group, the Operations Group, and the Network Management Group. You are slated to be assigned to the Infrastructure Construction Group.

Mostly career professional

Oracle,SQL, Server,MySQL
Windows Server, Linux Server

Mandatory Qualifications:

- At least 2 years of experience in requirements definition, design, and implementation of Windows Server environments

- At least 3 years of experience in middleware design and implementation

- At least 1 year of experience in Linux server design and implementation

- At least 2 years of experience as an in-house system engineer (internal IT)

- At least 2 years of experience in project management

Desired Qualifications:

- Experience in building virtualized environments

- At least 2 years of experience in operating and maintaining VMware products (vSphere / Horizon)

- Experience serving as a project leader for end-to-end, system-wide initiatives

- Work experience in the financial services industry

- Self-starter: Not passive—takes ownership and proactively drives tasks forward

- Strong communication and influencing skills: Able to work effectively with other departments and move stakeholders toward alignment through appropriate communication

- Hands-on mindset: Able to execute tasks personally—not only manage—such as system implementation, troubleshooting, and incident investigation

Others Information:

Additional information on Location

NBF Shinagawa Tower

Additional information on Secondment

Seconded to Rakuten Life Insurance Co., Ltd. after joining Rakuten Group, Inc.

#engineer #infrastructureengineer #fintechgroup #RakutenLifeInsurance

Languages:

Japanese (Overall - 3 - Advanced)

Infra Server engineer - System Infrastructure Department, Information Systems Division, Rakuten Life Insurance Co., Ltd.