Help empower our global customers to connect to culture through their passions.

Why you'll love the role
The Team Captain, Operations and Supply Chain will supervise, and support the activities of the Operations team and the Supply Chain team, including the unboxing/boxing, processing, and dock areas as well as the picking, put away, optimizing and organizing product inventory, keeping accurate real-time records of inventory-product movement, and providing supply chain operations support for customers, brands and power sellers.This role will also assist in assembling data, assist in analyzing performance, identify problems, provide input, and assist in developing processes and solutions that support operations.

What you will do

Create, support, and foster a safe and team-based work environment
Be aware of and follow all performance expectations and ensure Team Members (TMs) are adhering to their performance expectations.
Provide coaching and training to both new and current team members to meet and exceed quality and productivity targets
Oversee fulfillment activities including receiving, put away, picking, and shipping as well as outbound team to ensure accurate and on-time fulfillment and shipment of all customer orders
Support fulfillment activities for Internal Selling, Custodial and Power Sellers.
Achieve key metrics across supply chain and operations.
SOP adherence for product flow in the Authentication Center
Assist in investigating inventory discrepancies, find root causes, develop and implement solutions to inventory management processes.
Collaborate cross-functionally with finance, customer service, transportation, product, and other teams as necessary to identify and resolve issues that impact inventory
Update production metrics, as applicable based on site need
Maintain standard operating procedures
Work cross-functionally with all departments to identify, develop and execute on process improvements
Troubleshoot any technical issues that arise throughout daily shifts
Manage team workflow on the Operations floor throughout daily shifts

About you

High School Diploma or GED
1-2 years of relevant experience in quality, authentication, or a related field - preferred
1-2 years of work experience in authentication or operations
Strong analytical and problem solving skills
Strong work ethic and positive attitude
Comfortable strategizing, managing processes, and executing
Proven ability to lead, mentor, and motivate team members
Ability to manage large workloads and prioritize tasks
Strong knowledge of sneakers/streetwear across major brands
Significant experience in reviewing and authenticating sneakers/streetwear or experience in product authentication role
Product knowledge of streetwear manufacturing and ensure SOP is being adhered to
Strong interpersonal skills, including written and verbal communication, and the ability to build trust and consensus amongst a team
Proficient in Microsoft Office, Google Drive, Slack, and other common basic office software
Significant experience in operations/warehouse environments, preferably in a StockX authentication center
Strong attention to detail and accuracy
Ability to lead, mentor, and motivate team members
Strong organizational skills and experience with strategizing and delegating tasks
The sense of urgency to perform tasks to timelines
Strong work ethic and positive attitude are a must
Ability to work well in teams and good communication skills
Comfortable in a fast-paced, entrepreneurial work environment

Nice to have skills

Strong attention to detail and accuracy
Ability to lead, mentor, and motivate team members
Strong organizational skills and experience with strategizing and delegating task

Working Conditions

The Verification Center is a warehouse environment with working conditions found in a typical warehouse setting. Closed toed and closed heel shoes are required. Team members in this environment will be required to stand, walk, bend, stoop, turn, and pivot more than 75% of the time.
May push, pull, and lift up to 50 pounds (or 23kg); on occasion a team-lift of up to 100 pounds (or 45kg) and may be required to bend, twist, kneel and squat regularly.
This role may require you to ascend or descend ladders, stairs, ramps, and the like on a frequent basis depending on site location

Pursuant to the various pay transparency laws/acts, the base salary is $20.00/hr plus opportunities for benefits (e.g., medical, dental), equity and discretionary bonuses. Compensation is dependent on geography and may vary.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

About StockX

StockX is proud to be a Detroit-based technology leader focused on the large and growing online market for sneakers, apparel, accessories, electronics, collectibles, trading cards, and more. StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. This approach affords access and market visibility powered by real-time data that empowers buyers and sellers to determine and transact based on market value. The StockX platform features hundreds of brands across verticals including Jordan Brand, adidas, Nike, Supreme, BAPE, Off-White, Louis Vuitton, Gucci; collectibles from brands including LEGO, KAWS, Bearbrick, and Pop Mart; and electronics from industry-leading manufacturers Sony, Microsoft, Meta, and Apple. Launched in 2016, StockX employs 1,000 people across offices and verification centers around the world. Learn more at www.stockx.com.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time. StockX may utilize AI to rank job applicant submissions against the position requirements to assist in determining candidate alignment.

Interim Team Captain, Operations and Supply Chain