Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in today’s most in-demand skills. As featured in The Economist, Wired, and The New York Times, GA offers training in web development, data, design, business, and more, both online and at campuses around the world. Our global professional community boasts 60,000 full- and part-time alumni — and counting. In addition to fostering career growth for individuals, GA helps employers cultivate top tech talent and spur innovation by transforming their teams through strategic learning. More than 21,000 employees at elite companies worldwide have honed their digital fluency with our upskilling and reskilling initiatives. GA has also been recognized as one of Deloitte’s Technology Fast 500, and Fast Company has dubbed us leaders in World-Changing Ideas as well as the #1 Most Innovative Company in Education.

GA is at the leading edge of creating practical solutions to one of the most pressing challenges of our time - the future of work. As recognized by The World Economic Forum, BCG, the OECD and more, these are big challenges to which only a few companies are offering real solutions. In this role, you'll be speaking every day to corporate leaders who rely on GA to help them apply these solutions to their workforce of the future.

Company: General Assembly

Client: Confidential - Customer Success Reskilling

Start: ASAP

Hours: 15 to 20 hours a week, for 6 to 7 weeks (for a grand total of 90 to 140 hours) (Ends by July, 2026) (Most of your hours will be asynchronous - you will be vetting and iterating with our team - not building content from scratch yourselves.)

Compensation Range: $60 - $75 per hour

Location: Remote

About the engagement

General Assembly is building a reskilling program for clients' Customer Success and Account Management professionals transitioning into MLOps and AI Platform Engineering roles. You'll serve as the subject matter expert for Pathway 3, validating the technical accuracy of pipeline content, governance frameworks, monitoring exercises, and async assets designed to bring CSAMs up to speed on taking AI systems from pilot to production at scale.

What you'll do

Review and validate competencies and learning objectives for the MLOps / AI Platform Engineer pathway
Validate technical accuracy of instructional slide content covering ML pipelines, model deployment, monitoring, and governance
Review async assets including prompt-alongs and self-paced exercises for technical correctness and appropriate difficulty level for the learner population (experienced customer-facing professionals, not engineers)
Participate in one structured SME review gate (approximately 1 week, early June)
Provide a single round of revision feedback for the LED to implement before QA

What you bring

7+ years in software or data engineering with 3+ years in MLOps or ML platform roles in production
Hands-on experience with ML pipelines, model deployment, monitoring, and governance at scale
Strong DevOps and CI/CD fundamentals applied to ML workloads
Python proficiency, data engineering foundations, and Azure cloud infrastructure fluency
Familiarity with Azure ML, AI Foundry platform engineering patterns, and model lifecycle management
AZ-900, AI-900, and DP-100 minimum; AI-102 preferred
Former AI Platform or Azure ML engineer with Microsoft, Google, or similar company is a strong plus

Unless otherwise noted, remote positions can be performed from the following approved General Assembly operating countries.

United States of America (states of operation may vary), Canada (provinces of operation may vary), United Kingdom, Australia, and Singapore.

MLOps / AI Platform Engineer Subject Matter Expert