RESPONSIBILITIES:

Own end-to-end design research for hardware programs, including early-stage requirements generation, color/material/finish evaluation, prototype exploration, and competitive benchmarking
Design, execute, and synthesize usability and human factors studies focused on physical product interactions across the product lifecycle
Lead reporting and communication of research insights with a focus on hardware design, usability, and member experience
Support research protocol design and evaluation of software experiences, directional prototypes, and emerging product concepts
Prioritize research opportunities and findings in a cross-functional environment, partnering closely with Industrial Design, Engineering, Product Management, and other stakeholders
Proactively identify and conduct research that informs decision-making for both individual contributors and leadership teams
Contribute to research initiatives across a variety of product spaces, including applied research, exploratory concepts, and product validation efforts

QUALIFICATIONS:

Bachelor’s or Master’s degree in Industrial Design, User Experience, Human-Computer Interaction (HCI), Human Factors, Psychology, Design Research, or a related field
3–5 years of experience conducting product research in an applied research, human factors, usability, or user-centered design environment
Experience utilizing mixed-methods research approaches for consumer technology, wearable devices, health products, or related experiences
Demonstrated ability to independently design, execute, and synthesize research studies that drive product and design decisions
Strong communication and storytelling skills, with experience presenting insights to cross-functional stakeholders and leadership
Working knowledge of research operations, data management systems, and productivity tools including Google Workspace
Strong attention to detail, organizational skills, and ability to manage multiple projects in a fast-paced environment
Experience working directly with study participants or customers in research, service, or participant-facing environments is a plus
Professional, collaborative, and proactive approach to cross-functional partnership
Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.

Senior Human Factors Researcher, Design Research