Role: Account Manager- Enterprise Business

Role Overview:
We are looking for a high-impact Account Manager – Enterprise Business to own and grow a portfolio of strategic enterprise clients at apna. This is a farming-first role focused on driving growth within existing accounts, strengthening long-term partnerships, and maximizing client value rather than new logo acquisition. You will act as a trusted advisor to senior stakeholders and drive revenue expansion through deeper engagement, solutioning, and execution excellence.

Key Responsibilities
·      Own and grow a portfolio of large enterprise and strategic accounts
·      Build strong relationships with CXOs, HR leaders, and TA stakeholders
·      Drive upsell, cross-sell, renewals, and overall account expansion
·      Identify whitespace opportunities across teams, roles, and geographies
·      Ensure high client satisfaction, retention, and long-term value creation
·      Act as the primary point of contact and resolve complex client challenges
·      Deliver strong hiring outcomes by collaborating with internal teams
·      Track and improve key metrics such as NRR, MRR, and funnel efficiency
·      Lead data-driven conversations, conduct Monthly Business Reviews and Quarterly Business Reviews with clients
·      Position apna as a strategic partner through insights and execution excellence

Requirements
·      5+ years of experience in Enterprise Account Management, Client Success, or B2B Sales
·      Experience managing large or strategic accounts
·      Background in B2B, SaaS, or HRTech preferred
·      Proven track record in account growth, retention, and expansion

Core Skills, Success Metrics and Ideal Profile

Strong stakeholder management with CXO exposure and ability to influence senior leaders
High commercial acumen with ownership of revenue growth and Net Revenue Retention
Proven track record of driving upsell, cross-sell, renewals, and account expansion
Excellent communication and ability to lead structured business reviews
Experience managing INR 2 to 5 Cr plus account portfolios
Ability to navigate complex, multi-stakeholder environments and drive outcomes
Thrives in fast-paced, high-ownership roles