Delivery Lead - Org Design

Location: East Coast (NY/NJ, Atlanta, Charlotte, or South Florida)

Duration: 12 months +

Who We Are

AND Digital is a tech company dedicated to accelerating digital delivery and closing the digital skills gap. Since 2014, we have supported organisations in building better digital products and stronger digital teams.
We believe our work should always create a remarkable impact for our clients. Through our regional offices, known as ‘Clubs,’ we build strong relationships with our partners, ensuring they are prioritised by teams located nearby.
This unique model has driven success for both our clients and ourselves, reflected in our remarkable organic growth since 2014. Today, we are over 1,300 people strong, with Clubs across the UK, Europe, and the USA—and plans for global expansion in the coming years.
Join us and help fulfil our mission to close the world’s digital skills gap.

Role Purpose

The Delivery Lead – Organizational Design is responsible for leading the successful delivery of organizational design and operating model transformation initiatives. The role combines program delivery expertise with deep knowledge of organizational effectiveness, workforce design, governance, and change implementation.

Working closely with executive stakeholders, HR, business leaders, and transformation teams, the Delivery Lead will oversee the end-to-end delivery of organization design programs, ensuring strategic objectives are translated into practical structures, roles, processes, and ways of working that improve organizational performance.

Key Responsibilities

Organizational Design Delivery

Lead the planning and delivery of organization design and operating model transformation programmes.
Translate business strategy into organizational structures, capability models, and workforce designs.
Manage multiple workstreams covering organizational design, governance, workforce planning, process redesign, and implementation.
Ensure organization design solutions are aligned with business objectives, customer outcomes, and financial targets.
Facilitate design workshops with senior leaders and key stakeholders.

Programme and Delivery Leadership

Establish and manage programme governance, delivery plans, milestones, risks, dependencies, and reporting.
Drive delivery against agreed timelines, budgets, and outcomes.
Coordinate cross-functional teams including HR, Finance, Technology, Operations, and external partners.
Monitor delivery performance and proactively resolve delivery issues and blockers.
Provide clear progress reporting to executive sponsors and steering committees.

Operating Model and Organization Effectiveness

Lead the assessment and redesign of organizational structures, spans and layers, decision rights, governance models, and accountabilities.
Develop target operating models that support strategic priorities.
Conduct organizational diagnostics and analyze workforce data to identify improvement opportunities.
Support the design of role architectures, capability frameworks, and organizational structures.

Stakeholder Management

Build strong relationships with executive leaders and senior stakeholders.
Facilitate alignment across business units and functions.
Manage stakeholder expectations and navigate complex organizational environments.
Provide trusted advisory support to leadership teams during transformation initiatives.

Change and Implementation

Partner with change management teams to support adoption and embedding of new organizational structures.
Ensure organization design recommendations are translated into actionable implementation plans.
Support workforce transition planning and readiness activities.
Track realization of organizational benefits and outcomes.

Required Experience

Significant experience leading complex transformation or organizational design programmes.
Proven track record delivering large-scale organizational restructuring, operating model, or business transformation initiatives.
Experience managing cross-functional delivery teams in complex environments.
Strong understanding of organizational design methodologies and frameworks.
Experience working with senior executives and leadership teams.
Demonstrated success managing programme governance, risks, dependencies, and stakeholder engagement.

What you’ll bring to the table:

8-10+ years senior consulting experience gained at a recognised professional services organisation.
Breadth and depth of consulting experience in delivering large-scale and complex initiatives ideally across a range of disciplines including cloud and data.
Strong understanding and experience of a variety of agile delivery and project management methodologies (e.g. Scrum, Kanban, Lean, SAFe, Nexus).
Comfortable in guiding multiple teams in delivery of outcomes and navigating the complexities of multi-vendor environments.
Experience in defining AI delivery strategies that includes governance, ethics, and productivity benchmarks to optimise the product lifecycle and team effectiveness.
Proven ability to influence and manage executive-level stakeholders, bridging the gap between high-level business strategy and on-the-ground digital delivery.
Strong commercial acumen supported with practical experience in building investment cases, statements of work and MSAs.
Proven track record of account growth and commercial ownership, including the ability to identify opportunities, shaping commercial deals (e.g. outcome based) and influencing stakeholders on approach and outcome.

Why join AND Digital?

We have three core values: wonder, share, and delight. These values inform how we work with clients, and our culture: what it feels like to work for AND. We believe collaboration, ambition, curiosity and fun can drive innovation by creating a better environment for problem-solving.

By joining AND, we’ll provide:

Opportunities to work on projects with big clients and produce meaningful work that makes a genuine difference to people’s lives.
A “Blended Working” model, meaning you will be able to work in a range of locations from; your home, in your clubhouse, on a client, as well as just a change of scenery.
The benefits of having a small company feel through being part of an autonomous Club, while being able to take in the benefits of a larger organisation.
A dedicated career scrum team, designed to help you reach your career goals and develop the skills you need to be your best self.
A safe environment for you to be yourself and challenge yourself.

Equal Opportunities Statement

At AND Digital we embrace diversity and are committed to equal opportunities. We are actively recruiting for a diverse and inclusive workforce so want to ensure we do everything we can to support your application.

We want you to feel safe and empowered to let us know if you require any adjustments to be made to your application or interview process so please speak to our recruitment team.

Delivery Lead - Org Design (12 Month Contract)