The Manufacturing Test Engineering (MTE) team at eero owns the servers, software, and infrastructure that power eero's global factory operations. We work at the intersection of hardware, software, and manufacturing — and we take pride in building systems that are reliable, observable, and increasingly secure. This role will help define what factory security looks like at scale.

eero is looking for a Systems Engineer to own the infrastructure and security posture of our global manufacturing and RMA operations. This is a hybrid role — part infrastructure engineer, part security practitioner — designed for someone who understands that in a modern factory environment, these two disciplines are inseparable. The security work here lives at the infrastructure and operational technology layer — server hardening, network segmentation, patch compliance, and physical access controls across eero's factory sites.

You'll own a fleet of 300+ servers across eero's contract manufacturer sites and RMA operations, ensuring they're configured, maintained, and patched. But you'll also serve as eero's DRI for factory security posture — the person who operationalizes eero Security team standards on the ground floor, tracks remediation of security findings, and builds the reporting infrastructure that tells us where we stand.

This role reports to Manufacturing organization. For security posture work, you'll maintain a regular operating cadence with the eero Security team — including participation in security planning cycles, posture reviews, and remediation prioritization. The eero Security team defines security standards and priorities; you operationalize them across the factory footprint and report back on posture and progress.

This role sits at the intersection of two teams (by design). Day-to-day, you'll be embedded with the MTE team — owning infrastructure, solving factory problems, and keeping 300+ servers running. For your security work, you'll operate as a trusted extension of the eero Security team: looped into planning cycles, aligned on priorities, given the support and context you need to be effective on the ground. What makes it work is a specific kind of person: someone who's comfortable operating across two teams, who builds trust through follow-through, and who can translate between the language of infrastructure and the language of security risk.

Key job responsibilities
Infrastructure (70%)
Own the configuration, maintenance, and lifecycle management of eero's factory and RMA server fleet (300+ servers across results servers and control servers)
Act as the connective tissue between eero's factory floor and eero's cloud infrastructure in AWS
Ensure all servers are current on OS updates, software patches, and security baselines — aligned to eero Security team SLAs
Implement and maintain monitoring and alerting solutions to keep factory lines operational and observable
Diagnose and resolve infrastructure issues in collaboration with on-site factory teams
Identify manual processes and drive toward automated, repeatable solutions
Evaluate and recommend hardware investments to improve infrastructure security posture — including assessment of hardened, tamper-resistant server platforms to replace legacy infrastructure

Security Posture (30%)
Serve as DRI for information security posture across manufacturing, hardware, and supply chain
Define and build eero's factory security reporting framework: metrics, dashboards, monthly posture reports to the eero Security team, and quarterly executive summaries
Own remediation tracking for factory-layer security findings across the server fleet and factory network infrastructure
Represent factory security posture in eero Security team reviews; own resulting action items and communicate implementation constraints back to the security team
Develop data-driven recommendations for security tooling and infrastructure investments; present to security and manufacturing leadership for prioritization
Serve as initial responder for security events affecting factory infrastructure; coordinate with the eero Security team per established incident response procedures
Support security audits and compliance assessments with evidence, documentation, and remediation status for factory infrastructure controls
As the program matures, extend posture coverage to third-party partner environments: including test labs, reliability labs, and validation labs

Basic qualifications

- Bachelor's degree in a STEM discipline
- US government security clearance of top secret or above, or experience in a professional field or military
- Can commute to the specified work site
- 5+ years of systems engineering experience
- Experience with Linux systems administration
- Experience with TCP/ICP networking fundamentals and application of IP protocols such as: DNS, DHCP, NTP, SMTP, and SNMP
- Experience managing large server fleets
- Experience in vulnerability testing and auditing
- Experience working cross-functionally with tech and non-tech teams, including operations
- Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership

Preferred qualifications

- Experience in networking fundamentals, security, databases (Relational and/or NoSQL), operating systems (Unix, Linux, and/or Windows)
- Knowledge of AWS Infrastructure
- Experience in one or more of the following: application security frameworks, security code reviews, incident response, security infrastructure, penetration testing, mobile security, cloud security, AI security, identity and access controls
- Experience in automation or monitoring frameworks, deployment or development
- Network or Security certification, or AWS certification

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, San Francisco - 148,700.00 - 201,200.00 USD annually

MFG Factory Infrastructure Engineer, eero MFG Eng & Operations WW