Job Description:

Business Overview

Overview
What is "Rakuten Fashion"?
While "Rakuten Ichiba" is a mall-style platform where sellers can freely sell their products, "Rakuten Fashion" is a direct-sales business model where Rakuten manages everything from brand selection, product procurement, marketing, sales, shipping, to customer support.

What products are handled by "Rakuten Fashion"?
"Rakuten Fashion" offers products from well-known popular brands such as UNITED ARROWS, BEAMS, URBAN RESEARCH, TOMORROWLAND, and more. Additionally, the platform is expanding its selection of global brands like PUMA, LACOSTE, and THE NORTH FACE, providing a wider range of choices.

What is attractive about being involved in "Rakuten Fashion"?
"Rakuten Fashion" is one of the key businesses within the Rakuten Group and is a rapidly growing field. By joining during this expansion, you can feel the impact on the industry and society through your work and have a valuable opportunity for self-growth as the business grows.

Department Overview

"Shopping is Entertainment!"

Achieving a service that continues to be chosen by customers.(NPS,VOC)
Maximizing the efficiency of brand management and creating business opportunities.
Providing a service we can be proud of.

Through swiftly and appropriately executing the product shipment and receipt process with business partners, reduce sales opportunity loss and shorten delivery lead times.

Position:

Why We Hire

Due to business expansion, we are planning to increase our workforce to strengthen our team. By participating during this growth phase, you will be able to broaden your role and potentially move into a management position in the near future.

Position Details

In "Rakuten Fashion," shortening the lead time in the supply chain directly leads to increased customer support and reduced sales opportunity losses. This makes it a rewarding job where the results of your efforts are visible. The workplace is the office area of the Rakuten Fulfillment Center, where products are managed and operated. While being in the logistics field, you will not only handle administrative tasks but also physically inspect products and resolve irregularities. By quickly coordinating with business partners and internal departments, you will aim to improve satisfaction for both partners and customers. This role serves as a hub to facilitate communication between stakeholders and plays an important role within the department. You will gain deep knowledge of fashion and logistics, and by handling a wide range of tasks, you will learn the balance of business operations. The environment allows you to interact with various people and experience personal growth.

Main Duties
Managing operations related to inbound shipments and returns with business partners
Registering data and system integration
Coordinating and addressing issues or defects
Designing and adjusting operations for open brand management
Managing and operating product-related tasks
Confirming and adjusting product specifications and defects with business partners
Procuring products based on customer inquiries

Work Environment

Each team consists of 4-5 members.

Mandatory Qualifications:

- Operation Improvement

- Negotiation skill and the coordination
- Basic PC skill
- Intermediate level Excel skills(VLOOKUP, Pivot table, etc.)

Desired Qualifications:

- Experience in supply chain operations and management in apparel EC business
- Distributor by apparel business and product management experience
- Leader work experience

Required character for candidate
- The person who has a balance sense (the flexibility, the cooperativeness and positivism)

- Those who value the attitude of taking responsibility for themselves rather than blaming others and trying to solve problems on their own

Others Information:

Additional information on Location

Rakuten fulfilmentcenter Ichikawa 2
1-6-3 Shiohama, Ichikawa City, Chiba Prefecture
Free bus available from Ichikawa Shiohama Station

Additional information on English Qualification

TOEIC Score exceeding 800 (or similar level of English ability) or a University Degree earned in an English-speaking country
If no evidence is available to prove the qualifications denoted above, taking an IP test, organized by Rakuten, during selection process is required.

#business #logistics #SCM #commerce #RakutenFashion

SCM Member / Leader Candidate (Rakuten Fashion) - Business Management Section, Fashion Business Department(C&M)