Job Description:

Business Overview

Rakuten Group's corporate philosophy is to empower people and society through innovation.
We offer more than 70 diverse services, including e-commerce services such as our internet shopping mall "Rakuten Ichiba" and travel booking site "Rakuten Travel," financial services such as "Rakuten Bank," and professional sports teams.

Department Overview

"Rakuten Drone," one of Rakuten Group's new businesses, is primarily focused on drone-based exterior wall inspection services for buildings. The company operates a wide range of drone-related businesses, including inspections of Rakuten Mobile, Inc. base stations and solar panels, aerial photography, drone shows, a drone school where students can obtain national qualifications, and a service that connects drone pilots with job opportunities.

https://drone.rakuten.co.jp/eng/

Position:

Why We Hire

Due to an increasing volume of base station-related operations using drones, we are actively expanding our team, with a particular focus on recruiting "Inspection Engineers" who are required to hold a wireless operator license. Candidates who hold a drone pilot certification may also have the opportunity to work as a drone pilot.

Highlights
Business/Organizational Phase
- As the number of Rakuten Mobile, Inc. base stations-operated by our group company-continues to grow, drone-based surveys and inspections are expanding across multiple phases, including pre-construction, immediately after completion, and mandatory statutory inspections every five years.

Autonomy and Organizational Culture
- Our team consists of members with diverse backgrounds, ranging from young professionals to seasoned veterans, all working together to leverage the cutting-edge technology of drones to solve a wide range of social challenges.

Differentiation from Competitors (Strengths of Our Business × Rakuten Group Resources)
- Through our collaboration with Rakuten Mobile, Inc., we have achieved a top-tier domestic track record of several thousand drone-based base station surveys and inspections.

Position Details

Role Overview
As a member of the Solution Team within the Drone Business Section, you will be responsible for the following tasks related to base station operations utilizing drones.

Key Responsibilities
- Monitor real-time drone footage captured by contracted pilots from the office
- Create inspection reports from stored image data
- Coordinate with Rakuten Mobile, Inc. and contracted field teams from the office; provide support and handle preparation work prior to inspections
- Assist with on-site inspection operations as a support crew member
- (If you hold a drone pilot certification) Conduct drone pilot operations for base station-related and infrastructure inspection tasks
- Provide operational guidance and training to contracted teams (may include travel to regional locations)

Example Project
Rakuten Mobile, Inc. "[Getting Better, Staying Connected – Rakuten Mobile] The Role of Drones in Base Station Inspections"
https://corp.mobile.rakuten.co.jp/blog/2025/0821_01/

Work Environment

Team Structure
- Team Size: 50 members
- Age Range: 20s to 50s
- Hiring Type: Mid-career hires only

Backgrounds of Mid-Career Hires
Our team includes members with a wide variety of professional backgrounds, such as:
- Experience in base station-related operations
- Experience in real estate-related operations
- Experience in aviation-related operations
- Experience in government/public sector operations
- Experience in drone-related operations

Career Path Examples of Active Mid-Career Hires
- Transitioned from a drone school instructor role to an infrastructure inspection drone pilot position, currently accumulating hands-on field experience
- Previously engaged in base station-related work at a construction company or group company; joined the team after an internal transfer

Mandatory Qualifications:

- MS Office skills (Word, Excel, PowerPoint)
- Native-level Japanese proficiency
- Qualifications or work experience meeting the requirements for an inspection engineer as stipulated under the Radio Act

Must satisfy either 1 or 2:
1. Hold one of the following licenses: First Class Comprehensive Radio Communication Operator, Second Class Comprehensive Radio Communication Operator, Third Class Comprehensive Radio Communication Operator, First Class Maritime Radio Communication Operator, Second Class Maritime Radio Communication Operator, Fourth Class Maritime Radio Communication Operator, Aviation Radio Communication Operator, First Class Land Radio Technical Operator, Second Class Land Radio Technical Operator, First Class Land Special Radio Operator, or First Class Amateur Radio Operator

2. Completed coursework in wireless communications at a university, technical college, high school, or secondary education school AND have at least 2 years of work experience in testing, adjusting, or maintaining radio equipment

Details: Article 24-2, Paragraph 4, Item 1 of the Radio Act (Appended Table 1)

Desired Qualifications:

- Experience in base station-related operations
- Experience in various infrastructure inspection operations
- Experience in drone-related business
- Holders of drone-related certifications (national or private qualifications)

Ideal Candidate Profile
- Strong problem-solving skills with the ability to respond flexibly to changing situations
- Excellent communication skills with the ability to coordinate smoothly with various stakeholders
- High safety awareness and a strong sense of responsibility in carrying out duties

Other Information:

Additional information on Location

Rakuten Crimson House
1-14-1 Tamagawa, Setagaya-ku, Tokyo

Related Pages
- Employee Benefits: https://global.rakuten.com/corp/careers/benefit/
- Employee Conditions: https://global.rakuten.com/corp/careers/information/
- Culture: https://global.rakuten.com/corp/careers/culture/

#business #consultingsales #groupcompanydiv #RakutenDrone

Languages:

English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)

Inspection Engineer (Base Station Operations Utilizing Drones), Rakuten Drone - Drone Business Section, Unmanned Solution Department, Incubation Business