Outset invented a better way to do research: AI-powered user interviews.

Global brands like Hubspot, Microsoft, Uber and Nestle use Outset to achieve deeper, qualitative insights about their users at unprecedented speed and scale.

The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity.

Outset is backed by top Silicon Valley investors and raised a $30M Series B in December 2025—less than six months after our Series A—led by Radical Ventures with participation from M12 (Microsoft’s venture arm), 8VC, Y Combinator, and Adverb Ventures.

The raise follows a breakout year, with our business growing 8x as enterprise customers across industries adopt our category, AI‑moderated research, as the new standard for understanding people.

We’re a tight-knit team based in San Francisco’s Financial District, serving some of the world’s largest enterprises

This role sits at the intersection of brand and marketing - you'll be the primary creative force behind how Outset shows up in the world, from paid campaigns to launch moments to the content our prospects see every day. You'll work closely with the marketing team day-to-day.

Responsibilities

Own visual design for marketing campaigns, landing pages, social content, email, and events
Be the day-to-day creative partner for the marketing team - turning briefs into polished, on-brand assets fast
Maintain and evolve the Outset brand system across all marketing touch points
Design pitch decks, sales collateral, and customer-facing materials
Collaborate with content and demand gen on creative direction for paid and organic channels
Support product launches and feature announcements with marketing creative
Contribute to the visual language of new product launches and feature announcements
Work with product design for cohesive brand vision across all touch points

Qualifications

2–4 years of brand or graphic design experience, ideally with a strong marketing portfolio
Startup experience owning projects 0-1
Proven ability to move quickly and produce high-quality assets across digital, print, and social formats
Experience in Figma; building with AI tools
Experience in web development basics, with the assistance of AI tools (Claude Code, Cursor, etc.)
Proficiency in updating and maintaining marketing website infrastructure
Strong eye for typography, hierarchy, and layout — you sweat the details
Comfortable working in a fast-moving environment where priorities shift
Motion design or video editing (After Effects, Lottie)

Experience building or maintaining a brand/design system

Benefits

Daily collaboration with founders, shaping the core product vision.
Exposure to and collaboration with design and research leaders at top global brands.
Competitive cash and equity compensation. Actual compensation packages are based on various factors unique to each candidate, including skill set, depth of experience, and certifications.

Outset is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, free from discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected class.

Brand Designer