Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

The Business Process Lead, Procurement & Manufacturing is responsible for overseeing and managing Lifecycle Services (LCS) delivery processes related to Procurement and Manufacturing (inclusive of business systems, business processes, and the client team personas that utilize them in support of LCS engagements)

This role acts as the Process owner for the delivery-related aspects of Procurement & Manufacturing which may be utilized in LCS project, contract, or transactional engagements. It involves continuously seeking improvements and streamlining processes, plus advising on any enhancements or change requests made both by current LCS users and external departments.

The role requires the ability to act as a liaison between LCS Delivery Teams and ISC (Integrated Supply Chain), including coordination and collaboration with other LCS Delivery Excellence roles intersecting with Procurement & Manufacturing in our LCS Regional organizations.

You will report to the Director, Lifecycle Services Business Processes.

Your Responsibilities:

Aside from day to day support and improvement efforts related to the current state ecosystem (PERFORM), the Business Process Lead will also be participating in (or leading) transformation initiatives aimed at broader future state enhancements and adoption of new processes or technologies (TRANSFORM), including identifying and implementing AI-enabled use cases where applicable)
Coordinating with other subject matter experts, the Business Process Lead, Procurement & Manufacturing, should understand, document, and maintain LCS business process documents and workflows related to delivery aspects of Procurement & Manufacturing.
The Business Process Lead shall also coordinate with other LCS and ISC partners to identify relevant KPI (Key Performance Indicators) allowing business to better measure effectiveness of delivery operations related to Procurement & Manufacturing, and to identify opportunities for improvement based on data-driven analysis.
For the TRANSFORM duties mentioned above for this role, a major emphasis in FY26 and beyond will include:
- Participating as LCS representative on ISC-led effort for shift of RA Manufacturing plants from IFS 7.5
- Participating as Stakeholder Team member on Project Hive (implementation of IFS Cloud) for LCS
- Actively partnering with ISC-led Project Hive Workstream for Procurement Processes, to identify opportunities for enhancing interface between IFS Cloud and SAP-ECC (for better materials/manufacturing visibility) and also defining plan to replace current PnP (Production & Planning) Sharepoint site, where manual entries on manufacturing info and milestones are recorded, to instead be entered into tailored page within IFS Cloud, where automated workflows can flag issues and ensure timely notifications for LCS delivery teams
- Participating in broader RA Enterprise discussions and initiatives (partnering with IT, Enterprise Architecture, ISC, and others) to fully understand current state ecosystem and also participate in future state planning or technology assessments, for future roadmap planning (and representing the needs of the LCS delivery teams in such discussions, and ensuring relevant information is passed back to LCS stakeholders)

The Essentials - You Will Have:

Bachelor's Degree (in Engineering, Industrial Management, IT, or related Technology/Supply Chain area)
Ability to travel up to 25%, domestically or internationally, as needed during the project deployments.

The Preferred - You Might Also Have:

12+ years of related experience in similar roles
Experience leading or overseeing manufacturing operations
Experience defining business strategies and overseeing P&L relating to manufacturing and quality
Experience mapping and creating order-to-cash workflows related to procurement and manufacturing activities
Experience in identifying opportunities for improvement related to procurement and manufacturing, and improving production efficiencies
Experience and skills related to direct and indirect product/services procurement (internal product and 3rd party product) used for customer facing project delivery engagements
A clear understanding (either from direct or indirect experience) of the business needs and requirements of Project Managers and the data, experience, use cases and outcomes that they need related to Materials Management
An understanding, outside of Rockwell Automation, of industry best practices related to Materials Management as part of Project Delivery
An understanding, within Rockwell Automation and Lifecycle Services segment, of how Materials Management is handled today with Solution projects (involving use of IFS system for ERP and Project Management functions)
An understanding, within Rockwell Automation and Lifecycle Services segment, of how Materials Management is handled today with the Services projects/contracts/transactions (involving use of SAP/IFS for ERP functions and QuickBase application for project management)
Demonstrated ability for tactical and strategic thinking
Combination of business, technical and financial acumen
Ability to innovate and take initiative, willing to identify and take needed actions with minimal direction
Detail-oriented with planning and time-management skills required to successfully achieve desired business objectives
Ability to clearly communicate, coordinate and collaborate with others, including those in other groups or other global time zones
Ability to document business processes (including process flows)

What We Offer:

Health Insurance including Medical and Dental
Health Care Spending Account (HCSA – dependent on the plan chosen)
Employee Assistance Program (EAP)
Retirement plans
Paid Time off
Volunteering Time off
Employer Savings Plan Matching (includes RRSP, TFSA, and EPSP)
Employer Paid DC Pension
Maternity and Parental Leave Top-Up
Fitness Reimbursement Program
Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.

This position is part of a job family. Experience will be the determining factor for position level and compensation.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

#LI-Hybrid

We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (519) 618-4899.

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

Business Process Lead - Procurement & Manufacturing