As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

601 Elmwood Ave, Rochester, New York, United States of America, 14642

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

100085 Mail-Fac & Services

Work Shift:

UR - Day (United States of America)

Range:

UR URG 104 H

Compensation Range:

$18.65 - $26.11

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

Assists with mail operations and distribution facility, including the Bulk Mail area, the Presort/Meter area, the intramural mail section, and incoming mail. Understands all task specific processes and procedures regarding mail processing and pertinent US Postal regulations. May lead work duties within the unit to ensure work schedules are maintained.

ESSENTIAL FUNCTIONS

Performs operational duties for department, including operating special postal software and machines. Establishes and maintains production schedules for mail lists, bulk mail production, and other mail delivery services. Consults with departments to plan and schedule standard and variable data, maintains all relevant records according to University guidelines, and maintains suitable inventory of postal supplies. Schedules and prioritizes processing times based on customer expectations and department guidelines. Collects production data for management reports. Monitors division goals.
Makes recommendations in regards to hiring and promotions, appraises performance, counsels, disciplines and/or makes recommendations for disciplining action. Develops and implements training activities to ensure high standards of performance. Distributes daily work assignments and directs front line staff, including full time, student, and temporary workers. Prioritizes work and oversees its completion. Instructs all staff regarding policies and procedures, records notes to file, and recommends any necessary discipline. Participates in management meetings, both departmental and divisional. Assumes responsibility for the department in the absence of the supervisor.
Analyzes, manages, and prepares databases. Imports, exports, and processes electronic databases of various formats. Utilizes specialized software to ensure lists are certified according to USPS requirements. Completes visual inspection and manual data entry to supplement computer processing logic. Merges and purges multiple lists and encodes databases in proper sequence with corresponding endorsement lines and barcodes, including full-service intelligent mail barcodes. Follows all University procedures regarding confidentiality and HIPPA security measures concerning database management.
Acts as a technical advisor to University departments on mailing matters and answers detailed questions regarding Mail Services’ processes and USPS postal rates and regulations. Clarifies customer’s expectations, informs customers of the status of their mail, and provides processing and postage quotations.
Ensures all materials produced and processed meet customer expectations, USPS regulations, and department standards. Ensures staff follows all quality control processes. Determines and implements appropriate actions when necessary. Investigates errors and recommends solutions to Supervisor.
Prepares routine financial statements/accounting reports in accordance with departmental format. Analyzes and utilizes production and human resource data to ensure efficiency. Reviews and finalizes daily bulk mail requisition sales. Responsible for retention and storage of financial records in accordance with University policy and proper accounting principles.
Maintains safe and secure environment in accordance with University and department guidelines. Ensures all employees are trained to use University equipment properly and safely. Ensures all employees are up to date with USPS security processes and procedures. Maintains and updates the department’s Disaster Recovery and Contingency plan.
Instructs new hires on policies and procedures, postal regulations, department standards. and how to use assigned equipment. Monitors staff training and certification files.
Other duties as assigned.

MINIMUM EDUCATION & EXPERIENCE

Associate's degree and 2 years of relevant experience, including large volume mail production required
Or equivalent combination of education and experience
Previous supervisory experience preferred

LICENSES AND CERTIFICATIONS

USPS Mail Design Professional within 1 year preferred
Bowe Bell & Howell within 1 year preferred
BCC - Board Certified Chaplain Mail Manager Software certifications within 1 year preferred

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

Mail Svcs Supervising Clrk III