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Job Category

Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

Salesforce is looking for a Senior Product Manager to join the Platform Metadata & Schema org — the team that builds and evolves the core metadata and schema infrastructure powering the entire Salesforce platform.

Platform Metadata & Schema is a high-visibility, deeply cross-functional org at the heart of Salesforce's most strategic initiatives. The frameworks and services we own are foundational — used by every major cloud and product surface across Salesforce, from Agentforce and D360 to Marketing Cloud and AppDev. As a Senior PM on this team, you won't just manage features. You will be the connective tissue between deep platform infrastructure and the company's most important programs. You'll work directly with engineering, architecture, and a wide set of internal cloud teams to define roadmaps, reduce friction for internal customers, and drive platform capabilities that scale across Salesforce.

What You'll Actually Be Doing

Own roadmap and strategy for one or more platform infrastructure areas within the Platform Metadata & Schema org, balancing new capabilities against stability, quality, and internal customer needs.
Drive cross-functional alignment across a broad set of internal stakeholders — engineering, architecture, and consuming cloud teams — to prioritize, sequence, and deliver shared platform frameworks and services.
Act as the voice of the customer: understand how both internal teams across Salesforce and external customers and builders consume platform metadata and schema services, identify friction and gaps, and advocate for improvements that reduce integration complexity and improve self-serviceability.
Partner on company-priority programs (such as Agentforce, D360, and Marketing Cloud on Core) to ensure platform infrastructure keeps pace with evolving product requirements and company strategy.

You're Our Person If...

5+ years of product management experience, with a strong preference for platform, infrastructure, or developer/internal-facing products.
Proven ability to operate in complex, cross-functional environments with many internal stakeholders, competing priorities, and layered dependencies.
Experience defining and driving product roadmaps for shared platform services or frameworks used by multiple consuming teams.
Excellent written and verbal communication skills — able to articulate complex infrastructure concepts clearly for both engineering audiences and executive stakeholders.
Comfort operating in ambiguity and creating clarity in fast-moving, high-stakes programs.

Even Better If...

Experience with metadata frameworks, knowledge graphs, semantic layers, or AI grounding architectures.
Familiarity with the Salesforce platform model (Custom Objects, Metadata API, D360 data model, Agentforce).
Prior experience at a major PaaS (AWS, Azure, Google Cloud) or direct Salesforce ecosystem experience.
Experience navigating shared "InnerSource" frameworks used across multiple internal teams.
Familiarity with agentic AI product delivery, MCP (Model Context Protocol), or LLM grounding patterns.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Senior Product Manager, Schema and Metadata