Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are currently hiring a Senior Strategy and Analytics Specialist to join our Strategy & Analytics team. This role is available to candidates in Vancouver, Calgary, and Toronto.

What your team does:

Revenue Operations drives growth by supporting our revenue-generating and revenue-retaining teams. We are working closely with Sales, Customer Success, Finance, Marketing, Channel, Customer Enablement, and Customer Support to provide insights and recommendations, improve the efficiency of the GTM motions, and enable GTM teams to be innovative and self-sufficient.

Who you are:

As a Senior Strategy and Analytics Specialist you’ll be part of the team that values excellence and initiative, loves solving complex challenges, and cares about results. Your work will immediately and meaningfully impact key strategic decisions that shape Clio’s growth trajectory. You will be surrounded by a talented group of high-performing individuals, seasoned in SaaS and driven by collective success. You’ll work with our leadership in Customer Success, Sales, Finance, and Business Operations to drive our GTM strategy, reporting, and operational excellence in North America, EMEA, and APAC.

What you'll work on:

Act as an advisor to the business, support the leadership on key strategic initiatives, and deliver data-driven insights and recommendations.
Manage analytics and reporting across multiple teams and partner with Clio-wide stakeholders (e.g. Finance, Business Operations, Customer Success).
Identify business needs for reporting, scope system and process requirements, build and roll out reports, coordinate execution with Finance, Sales Operations, and Business Operations teams.
Conduct in-depth analysis of complex data sets to extract valuable insights and utilize statistical techniques, data visualization, and advanced analytics to identify patterns, trends, and opportunities that can drive operational excellence and inform strategic decisions.
Prepare data and presentations for Monthly/Weekly Business Reviews, board decks, and support weekly GTM/Forecast calls.
Participate in organizational operating rhythms like GTM planning and territory planning.
Synthesize GTM data and insights to create presentations that make fact-based recommendations. Use data for storytelling and presenting research findings to technical and non-technical audiences.
Provide and deliver strategic data analysis, insights, and presentations to senior leadership.
Contribute to improving systems, processes, and tools particularly as they enhance the vision of data analytics, innovation, business impact and strategy development.
Research and analyze industries, market segments, and business models.
Collaborate with key stakeholders to identify, analyze, and implement data-driven decisions

What you may have:

Communicates Effectively – has excellent verbal and written communication skills and ability to communicate with stakeholders of all levels. Practices active and attentive listening skills to verify understanding.
Collaborates – facilitates effective collaboration among coworkers and cross-functional partners.
Action oriented – drives others to take timely action, Identifies and seizes new opportunities.
Ensures Accountability – accepts responsibility for successes and failures of own work.
Decision Quality – has strong organizational skills. Synthesizes information, experience, and inputs to determine the best course of action to achieve results.
Manages Ambiguity – clearly defines the best course of actions and finds solutions despite incomplete information.
Drives Engagement – encourages all team members to work toward common goals.
Plans and Aligns - ensures that the projects and priorities are aligned with the Clio’s OKRs, and team’s main initiatives.

Serious bonus points if you have:

Experience with the data life cycle from data storage, data processing and analysis, data archiving and retention, and data governance.
Experience with querying data sets (e.g. using SQL/SAQL/SOQL for collecting data from multiple data systems).
Experience in translating measurements into recommendations, and connecting multiple data sources and building dashboards in data visualization tools (CRM Analytics, Looker, Google Sheets).
Knowledge of statistical modeling techniques (e.g. regression analysis, logistic regression, Monte Carlo simulations).
Advanced Excel and Google Sheets skills.
Proven ability to develop presentations with strong visual storytelling.

This role is a backfill for an existing position.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range* for this role is $100,300 to $118,000 to $135,700 CAD. There are a separate set of salary bands for other regions based on local currency.

*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.