Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are currently looking for a new Senior Business Intelligence Analyst to join our Business Intelligence team in one of our Vancouver, Calgary, or Toronto locations. Some exceptions for remote work in Canada may apply.

What your team does:

Our Business Intelligence team is part of the larger Data & AI group. Together, we’re focused on stewarding a scientific culture to drive better decisions. Along with the Manager of Business Intelligence, you will be working across departments to empower all stakeholders to make better decisions through data-oriented solutions, with a focus on making data easy and accessible at Clio. You will help our business grow, help our customers succeed, and continuously improve the way we operate.

Who you are:

We aren’t looking for just any traditional Business Intelligence Analyst to join this team. We’re looking for someone who takes data seriously, thrives in a rapid-growth, high-velocity environment, and someone who lives and breathes their values. We’re looking for an innovator and a thought leader!

We’re looking for someone who is:

Passionate about driving growth empirically
Always looking to innovate with data and explore open-ended questions
Strategically minded and never shies away from a challenge
Self-motivated and able to work autonomously and collaboratively
Agile and responsive, and comfortable with constant change.
Has knowledge and has worked on financial reporting, tying data between internal systems and external payment providers like Stripe.

What you’ll work on:

Partnering with the Accounting and Finance teams to identify sources of truth for reporting on transaction volume, revenue and other information around a transaction lifecycle including refunds and chargebacks.
Using internal sources and external payment provider data - developing a new process for reconciling payments and Clio revenue
Partnering with stakeholders, self-serve report creators, the data scientists and data engineers, and others to create meaningful, intentional data solutions
Standardizing source of truth dashboards and applying best practices to create dashboards that convey the most important metrics for the business
Creating and editing data models for users to answer business questions and optimize queries and reports for performance
Effectively communicating findings and feedback to technical and non-technical stakeholders
Working with the Business Intelligence Manager to govern our BI environment to empower our self serve stakeholders leveraging data and dashboards
Working with the Business Intelligence Manager to proactively identify and resolve gaps in training, learning resources, and other roadblocks preventing stakeholders from leveraging data for decision making.

What you may have:

An undergraduate or graduate degree in a relevant quantitative discipline (computing science, statistics, mathematics, etc.)
6+ years applied experience in business intelligence and/or data modeling
Proficiency in database modeling, SQL, and data warehousing principles
Proficiency with data visualization and data storytelling
Experience with fintech, financial analysis, reconciliation and/or financial audit.
Familiarity with SaaS business metrics such as MRR, churn etc.
A passion for understanding data and to figure out the root cause of an anomaly or a discrepancy between different sources of data when comparing and reconciling transaction volumes and amounts
Proven experience with one or several cloud based business intelligence tools, incl. Tableau, PowerBI, and Looker
Excellent written and verbal communication skills.
A drive to find the root of the problem and a passion for establishing gold standard in SoT reporting.

Serious bonus points if you:

Have experience working with Databricks or other cloud data warehouses
Are an expert translating technical solutions to non-technical stakeholders
Have experience with dbt as a data transformation tool.

This role is a backfill for an existing position.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range* for this role is $100,300 to $118,000 to $135,700 CAD. There are a separate set of salary bands for other regions based on local currency.

*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.