Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

The Partner Account Director, Financial Services ISVs will lead the partner mission across our for top financial services ISVs and technology partnerships globally, bringing the strength of the partner base into the Docusign business. This seasoned leader will develop and execute the key partnerships in the Financial Services ISV ecosystem for Intelligent Agreement Management. This leader will also engage with our product and sales team to drive innovation and GTM, and will work closely with our international team to expand our partner ecosystem in focus countries for our expanding regional coverage model. The ideal leader will bring foundational experience in developing complex ISV partnerships encompassing referral, OEM and resale dynamics. This leader will leverage first-hand experience building partnerships and driving technical integrations, attuned to the rapid growth and innovation inherent in SaaS companies delivering strong, direct value to end-customers. Finally, this leader will collaborate closely with leadership in sales, marketing, customer success, product, and enablement to drive vision and strategy for these partnerships and ensure the success of partners globally.

This position is an individual contributor role reporting to the Director, Financial Services ISV Partnerships.

Responsibility

Develop and lead key partnerships in the Financial Services ISV partnership segment, with a focus on selecting, recruiting, and developing new partnerships for OEM, cosell/referral and reseller motions
Lead day-to-day management of Financial Services partnerships and define the strategy that helps us drive the company from $3B in revenue to $5B+ by strategically aligning Docusign with key partner solutions
Drive our strategy for management, and recruiting for our financial Services ISV segment with a focus on the large impactful partners
Manage cross-functionally within Docusign to drive our ISV partnerships business
Build go-to-market (GTM) plans and business cases through collaboration with an extended cross-functional team
Work with Sales to drive the recruiting of new partners and to expand existing partner relationships
Work with product to understand and convey new ISV requirements and the development of new functionality, as well as to identify and recruit new partners
Work with the Docusign marketing team to develop and execute on-demand generation campaigns
Conduct quarterly business reviews and develop executive relationships with Docusign and partner executives
Present partner updates at monthly executive meetings

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

12+ years related experience working with SaaS partnerships
Experience blending sales, marketing, product, and operations, and a well-honed ability to deal with multiple competing demands and prioritize appropriately, as well as work effectively in matrices with multiple departments and customer types
Experience developing and executing partner GTM plans
Experience managing cross-functionally to build and transform partnership businesses
Experience with cloud requirements in the North American market
Experience working cross-functionally

Preferred

Experience working with ISV partners like nCino, MeridianLink and Vertafore
Experience building and driving OEM/Embed partnerships with SaaS Vendors
Experience creating Go-To-Market plans and extending these to increase partner-related revenues
Experience with the software and application development processes
Excellent problem-solving and analytical skills
Strong communication and presentation skills – both verbal and written

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $164,700.00 - $266,000.00 base salary

Illinois, Colorado, Massachusetts and Minnesota: $158,300.00 - $223,625.00 base salary

Washington, Maryland, New Jersey and New York (including NYC metro area): $158,300.00 - $232,575.00 base salary

Washington DC: $164,700.00 - $232,575.00 base salary

Ohio: $137,800.00 - $194,650.00 base salary

This role is also eligible for the following:

Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

Paid Time Off: earned time off, as well as paid company holidays based on region
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
Retirement Plans: select retirement and pension programs with potential for employer contributions
Learning and Development: options for coaching, online courses and education reimbursements
Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

Life at DocuSign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

EEO Statement

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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