Job Description

Do you like to have a different day every day, connect with people and be the face of the most revolutionary car company in the world? Join us!

The Chevrolet Remote Dealer Contact professional has the responsibility to manage and engage our Chevrolet dealers by contacting and working with them. It means utilizing remote communication software (Microsoft Teams) to conduct proactive meetings with dealers to assist them in the sale of our products and services.

They may be involved in various initiatives including developing and implementing marketing initiatives, inventory management, customer retention, and training. All to ensure that our dealers understand and succeed in selling our products to the final customer.

A day in the life of a Chevrolet Remote Dealer Contact (RDC) very fast paced, and no two days will be the same. To succeed in this position, you must like to connect and influence people, but also be able to manage your time properly.

What You'll Do:

Act as a liaison between GM, its dealerships, and additional GM Partners
Grow and foster partnerships
Facilitate mentorship and consulting to ensure monthly/yearly sales objectives are met
Track dealership Customer Satisfaction Index (CSI) or other customer feedback resources to identify and address deficiencies or opportunities
Monitor Dealership personnel training and ensure compliance with GM requirements/objectives
Assist with Dealership inventory management, including vehicle and or parts ordering and inventory stabilizing
Analyze Dealer sales, local market, and competition to identify revenue opportunities
Increase sales of GM vehicles and Accessory parts to its customers
Assist in customer problem resolution

What Success Looks Like:

Ability to establish Relationships through partnership – this is your day-to-day routine
Ability to deal with ambiguity – always growing and keeping up with the current market conditions
Presentation Skills – you will be the face of our company and brand
Coachable mindset – being able to learn as you go
Time Management Skills – ability to schedule and manage time to accomplish annual set goals & metrics
Composure and Conflict Management – Wining with integrity is one of our core behaviors
Data orientation – you will manage reports and data daily

Your Skills & Abilities (Required Qualifications):

Bachelor’s degree or 2+ years of experience in the automotive industry in lieu of a degree.
2+ years in sales and customer service
Able to perform well in a hybrid office environment
Willingness to travel occasionally (10%) to visit dealers in person
Ability to legally operate a motor vehicle on a regular basis

Work Arrangement:

This role is categorized as hybrid. This means the successful candidate will be based in Danbury, CT and is expected to work in the office 4 days per week.

Compensation:

The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate.

The salary range for this role is $80,700 – $109,400.



GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).

This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.

The selected candidate will be required to travel <25% for this role.

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.



About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Chevrolet Remote Dealer Contact - Northeast Region