About the Role:
As a Business Intelligence Analyst, you will play an integral role in supporting projects and processes that leverage data to provide actionable insights. Your work will involve developing, testing, and maintaining reports and dashboards that help uncover business opportunities. By assisting in meaningful analyses and identifying patterns, you'll contribute to our understanding of operational effectiveness and inform strategic decisions.

Responsibilities:
• Develop and maintain dashboards and reports.
• Perform routine data extraction and transformation tasks.
• Collaborate with team members to define data requirements.
• Conduct descriptive data analyses to identify trends and patterns.
• Assist in root cause analysis to understand data anomalies.
• Maintain documentation of data processes and findings.
• Contribute to the design and testing of data visualizations.
• Provide support for user inquiries related to data reports.
• Participate in data quality assurance activities.
• Adhere to data governance and compliance standards.

Skills:
• Advanced Data Collection: Proficiency in retrieving data from diverse sources.
• Data Cleaning and Transformation: Skills in preparing data for analysis.
• Descriptive Analysis: Capability to conduct initial analyses and derive insights.
• Visualization Software: Competence in using tools like Tableau, Qlik, and Excel.
• Documentation: Skills in maintaining clear records of processes and results.
• Root Cause Analysis: Enhanced ability to perform deeper analyses on data issues.
• User Support: Ability to assist end-users with data-related queries.
• Data Governance and Compliance: Adherence to established data standards and policies.

Level criteria P2 (for internal use only):
• Requires working knowledge and expanded conceptual knowledge in primary job family and broadens capabilities
• Understands key business drivers and builds knowledge of the company, processes and customers
• Performs a range of assignments and solves moderately complex problems under guidance of established policies and procedures
• Receives a moderate level of guidance and direction
• Impacts quality of own work and the work of others on the team; may provide informal guidance to new team members
• Explains complex information to others in straightforward situations

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.