Job Description

Position Summary

Lead the Transformation Team for HR and Communications. Own the redesign of employee-facing workflows using modern collaboration tools, AI, and automation built on approved platform capabilities. Serve as the product manager for the transformation by defining the problem, prioritizing the work, driving delivery, and ensuring adoption and handoff.

What You’ll Do

Own end-to-end team delivery, including workflow redesign and transformation execution for HR and Communications
Partner with the business sponsor to translate goals into a prioritized roadmap
Lead the team across engineering, HR or communications stakeholders, and matrixed platform and change resources
Run discovery activities including journey mapping, content-flow review, service interaction analysis, use case identification, and pilot planning
Enforce architectural compliance and ensure reuse of approved platform capabilities
Escalate missing platform capabilities or required controls rather than allowing shadow architecture
Drive adoption and behavior change in partnership with embedded change leads
Ensure every AI-enabled workflow, prompt-based solution, or automated agent receives required review and approval before deployment
Define and track success metrics tied to employee experience, responsiveness, content effectiveness, and user adoption
Manage to clear, time-bound exit criteria
Deliver a validated sustainment plan, complete documentation, and signed handoff to the business sustainment owner

Decision Rights

Owns:

Team backlog and prioritization, jointly with the business sponsor
Delivery approach
Day-to-day team execution

Does not own:

Platform standards
Security, privacy, or governance approval
Final business priorities, which remain with the business function

Distinction from the Business Sponsor

The Team Lead is the delivery owner and is accountable for how the work gets done and how execution moves forward. The business sponsor owns outcomes, priorities, and functional adoption and is accountable for what is being solved and why it matters. These roles work in close partnership, but they are not interchangeable.

Your Skills & Abilities (Required Qualifications)

8 to 10+ years in product management or transformation delivery, ideally in enterprise collaboration, SaaS, automation, or AI
Proven experience delivering cross-functional product or workflow initiatives through adoption
Strong stakeholder management, including business, service, and communications leaders
Familiarity with modern productivity suites, AI-enabled workflows, automation, and change management
Ability to balance process efficiency with user experience and adoption outcomes

What Will Give You a Competitive Edge (Preferred Qualifications)

Experience in HR, employee experience, internal communications, or service transformation.
Experience defining and tracking value realization metrics, including adoption, productivity, control/compliance, and sustainment outcomes, for enterprise workflow transformation initiatives.
Demonstrated ability to translate ambiguous business needs into scalable, platform-aligned solutions that maximize reuse and avoid one-off tooling or shadow processes.
Experience establishing durable sustainment models, including operating procedures, documentation, ownership transitions, and post-launch governance for artificial intelligence (AI), automation, and collaboration solutions.
Experience designing solutions for employee-facing journeys, including service interactions, content delivery, or internal communications.
Experience balancing process standardization with employee experience, clarity, and change adoption.

Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of the California Bay Area.

The salary range for this role is $134,700 to $245,000. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance

Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

Company Vehicle: Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies.

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GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).

This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.

This job may be eligible for relocation benefits.



About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

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All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

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Transformation Team Lead, Product Manager — HR / Communications