Xendit provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.

Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and backed by global top-10 VCs. We’re proud to be featured on among the fastest growing companies by Y-Combinator.

About the Job

You are looking for a challenge, eager for a fast-paced startup environment that will push you out of your comfort zone, where learning happens. Most importantly, you’re a problem solver with exquisite attention to detail , unafraid to get technical to understand the root cause of an issue.

The Financial Operations team manages all customer funds across the region, ensuring that funds are placed appropriately, liquidity is managed correctly, transactions are reconciled and all manual operations to support customer fund flows are executed to an extremely high standard.

This role specifically is to run the FX and Cash Management teams for our sister entity, DragonPay, while still reporting regionally into the Xendit Head of FinOps. The DragonPay team currently operates independently of Xendit, but the goal is to align our operations across entities and use best practices from each to raise the bar.

If you can be accurate and detail-oriented under pressure, are always reliable, collaborative, and love the dynamic environment of operations, we want to hear from you. Bonus points for those who love challenging the status quo.

Minimum Qualifications

Graduate of Management, Accounting, Finance, or a similar course, with 6-8 years of relevant experience in a start-up/fast paced environment or within the payments, fintech, or financial services spaces
At least 3 years working in cross-border and FX operations
Experience in managing a Finance / Financial Operations team of 6-8 people
Able to get your hands dirty, getting into the weeds of the operations to ensure they are done in the most efficient and effective manner
Comfortable dealing with large datasets and data analysis
Constantly looking to push the bar and increase standards of operations
You have a discerning ability to prioritize workload in line with tight deadlines and work effectively under pressure
You are a team player and communicate well with internal and external stakeholders
You have great ownership mentality and have proven you can push towards a goal by yourself
You pick up new skills quickly using a combination of self-exploration and relationship building
You are detail-oriented and able to manage multiple priorities while maintaining quality work
Detail oriented, can see patterns in data/information or notice when something is amiss
Located in Manila, able to go to the DragonPay office in Marikina daily

Preferred Qualifications

Experience working in or dealing with banks or large financial institutions
Experience with SQL or visualization tools (e.g. Looker)
At least 3 years working in cash management / treasury operations

Responsibilities

Oversee & execute the fund management & liquidity strategy for DragonPay operations

Understand all fund flows, their volumes, and their liquidity requirements, in order to build on the existing strategy to support these operations
Enhance the existing strategy to manage liquidity in the most operationally and cost effective manner for Xendit. Adjust strategy as needed
Monitor funds through the day to ensure correct allocation across accounts
Train the team on how to manage liquidity so they grow into operating more independently

Monitor FX operations to ensure seamless execution

Execution of FX operations will be done by the existing Financial Operations team.
Oversee and guide the operations to ensure that there are no errors or disruptions to merchant flows
Create or update SOPs as required to correct operations and ensure they all follow best practices
Address and manage any operational issues or escalations independently

Operational improvements & reporting

Focus on the processes and tooling to enable the execution of cross border fund flows and liquidity operations
⁠⁠Own and drive Cash Management & FX metrics such as efficiency and accuracy

Work closely with various internal teams to drive success

Work closely with relevant stakeholders to ensure all operations are smooth and all Cash Management / FX transactions are correctly reconciled
As our products continue to evolve, partner closely with the product team to give feedback on the product and provide FinOps’ input and requests, to ensure future builds and evolutions meet our operational requirements
Solve complex problems by working across product, regional partnerships, treasury, compliance, sales and growth teams to ensure FinOps is set up for success

Team management

Manage and guide team members to grow within Xendit and scale up their skillset
Mentor junior team members and ensure their work is delivered to a high standard
Coach more senior team members to level up, become people managers, and take on additional responsibilities

Do whatever it takes to make Xendit succeed

Financial Operations Lead - DragonPay Team