BevMo! by Gopuff is seeking a Key Holder for our Retail Operations team. This position is responsible for opening and closing the store and performing other duties in the absence of management. A Key Holder will assist the store in periods of high volume and provide support for new employees, providing excellent customer service while driving sales.

BevMo! by Gopuff is seeking a Key Holder for our Retail Operations team. This position is responsible for opening and closing the store and performing other duties in the absence of management. A Key Holder will assist the store in periods of high volume and provide support for new employees, providing excellent customer service while driving sales.

Responsibilities:

Provide excellent customer service by greeting and establishing rapport with customers while informing them of the products and services
Arrive early to open the store and leave late to close the store
Will assist the store in periods of high volume and provide support for new employees
Knowledge of in house products to provide customers with recommendations
Assist with inventory management tasks such as restocking merchandise, conducting inventory counts, and identifying discrepancies.
Process cash transactions accurately and efficiently, including opening and closing tills, counting cash, and preparing deposits.
Operating scanners, cash registers, and other electronics
Follow proper age verification policies
Ensuring all prices and quantities are accurate and providing a customer receipt
Processing refunds and exchanges
Monitor the sales floor to prevent theft and minimize loss, including conducting bag checks and ensuring adherence to security procedures.
Store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms
Train new employees on store procedures, product knowledge, and customer service standards

Qualifications:

1+ years leadership experience in retail, grocery, military, restaurant or equivalent experience
Ability to work with fluid schedules; be available during peak hours of operation and availability to support stores on nights, weekends, holidays, etc.
Basic math skills and proficiency in cash handling
Team-oriented mentality
Ability to lift up to 49 pounds
High School Diploma or equivalent

What We Offer:

Medical/Dental/Vision Insurance (for full-time employees)
401(k) Retirement Savings Plan
25% employee discount & FAM Membership
Vacation and Sick Time for eligible employees
EAP through AllOne Health (formerly Carebridge)

Pay:

Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area.
Rancho Santa Margarita, CA Salary Range: USD $17.65/hr
The salary range above reflects what we’d reasonably expect to pay candidates. A candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role’s compensation package, please reach out to the designated recruiter for this role.

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

Retail Key Holder, Rancho Santa Margarita, #1439