The Business Applications team at Zoox is responsible for building the foundation that connects our autonomous vehicle technology with a seamless customer experience. Our team thrives on collaboration, open problem-solving, and supportive risk-taking. You will be part of a growing and mission-driven Enterprise Applications team driving the key aspect of customer enablement and pricing landscape for Zoox, while contributing to our broader dedication to making cities safer, smarter, and more sustainable.

In this role, you will have the opportunity to expand your technical horizons across our billing and financial ecosystem while taking direct ownership of a high-volume, high-transaction mediation layer. We are looking for an individual who loves to learn, values data accuracy, and is excited to see their designs directly support autonomous fleet operations.

In This Role, You Will:

Lead the design and architecture of SAP Convergent Mediation (CM) frameworks to process usage, events, and transactional data.

Configure and customize mediation pipelines, transformation rules, enrichment, and routing logic.

Design end-to-end data flows between upstream source systems, Convergent Charging (CC), and downstream BRIM components.

Optimize mediation performance to ensure accurate, low-latency transaction processing and fault tolerance.

Establish monitoring dashboards, alerting mechanisms, and reconciliation frameworks to ensure financial compliance and data integrity.

Collaborate closely with finance, product, engineering, and external vendors to provide technical leadership and subject matter expertise.

Qualifications:

Extensive experience delivering end-to-end SAP BRIM implementations with a specific focus on Convergent Mediation (CM).

Hands-on proficiency configuring mediation flows, transformations, and integrations with SAP CC, CI, FICA, or external APIs.

Deep understanding of event-based architectures and processing large transactional data volumes.

Ability to operate effectively at both a high-level structural architecture phase and a hands-on individual contributor level.

Effective communication skills with a proven track record of collaborating across cross-functional technical and business teams.

Bonus Qualifications:

Experience in mobility, ride-hailing, telecom, or subscription-based business models.

Familiarity with real-time streaming technologies (such as Kafka), modern data pipelines, or cloud environments (AWS, GCP, or Azure).

Strong understanding of revenue assurance and financial reconciliation processes.

About Zoox

Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.

Accommodations

If you need an accommodation to participate in the application or interview process please reach out to accommodations@zoox.com or your assigned recruiter.

A Final Note:

You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

SAP BRIM Engineer - Convergent Mediation (CM)