About Lyra Health

Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

About Lyra Health

Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

About the Role

The GTM Insights & Deal Strategy team plays a critical role in shaping and executing Lyra’s Employer Solutions strategy, and we’re looking for a Global Pricing Operations Associate to join the team. This role will require a balance of analytical and operational skills to help guide the company on driving scalable growth. This individual will serve as a key partner to the Sales and Customer Success teams for winning and retaining business, providing guidance on deal structure and pricing strategy. This position is ideal for an individual looking for a dynamic role at a fast-growth startup transforming the mental healthcare industry.

About the Role

The GTM Insights & Deal Strategy team plays a critical role in shaping and executing Lyra’s Employer Solutions strategy, and we’re looking for a Global Pricing Operations Associate to join the team. This role will require a balance of analytical and operational skills to help guide the company on driving scalable growth. This individual will serve as a key partner to the Sales and Customer Success teams for winning and retaining business, providing guidance on deal structure and pricing strategy. This position is ideal for an individual looking for a dynamic role at a fast-growth startup transforming the mental healthcare industry.

Responsibilities

Become a subject matter expert on Lyra’s pricing model and all variables that influence win rate in the Employer Solution market
Translate complex pricing models into simple, sellable structures, partnering with Product Marketing to lead internal enablement and external communication on pricing
Develop quotes and proposal documents for prospects in partnership with the Sales and Customer Success team
Provide recommendations for streamlining the quote-to-cash process, driving strategy and operational improvements
Serve as a core thought partner for Sales and Customer Success teams, providing guidance on deal structuring for prospective and renewing employers
Effectively manage towards deadlines and set expectations on timelines with cross-functional stakeholders

Qualifications

Bachelor’s degree in economics, business, finance or other relevant/quantitative disciplines

2+ years of experience in sales operations, pricing, consulting, finance, business operations, or similar

Experience with forecasting, data analysis, and developing financial models to support business decisions, with proficiency in Excel/Google Sheets

Exceptional communication skills with the ability to distill complex financial data into clear narratives for GTM leadership and external clients

Organized and diligent in consistently meeting deadlines while managing competing priorities

Analytically and operationally minded, demonstrating sound business judgment

Ability to thrive in a fast-paced environment while maintaining a high degree of accuracy and quality

Preferred Qualifications

Experience with Microsoft Excel and Google Suite

Salesforce experience is a plus

Experience with B2B or B2B2C products & solutions

Background in healthcare or benefits strategy

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.

By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."