About Helm Health

Helm is a Series A start-up transforming health insurance with "Dynamic Copay" – a new insurance plan that lets members see simple, upfront prices for all medical care before making decisions. Our team is building the infrastructure to power these plans for health insurance payors. With Helm, our clients offer simpler health plans to their members, helping them navigate to higher-value care.

Our team has specialized in Dynamic Copay solutions since 2020, and Helm is the only independent platform in the market. We have grown rapidly since our launch, working with clients from local health plans to the nation's largest health insurers. The market is forming around us, making it an exciting time to join!

Role Overview

We're seeking a Senior Backend Engineer to join our Infrastructure team and report to our Principal DevOps Engineer. You'll focus on platform engineering and DevOps — CI/CD, cloud infrastructure, reliability, and operational tooling. You'll serve as the second engineer on the Infrastructure team, providing cross-coverage, including shared on-call rotation. We're looking for someone with strong backend engineering fundamentals and infrastructure expertise — you should be comfortable reading and reasoning about application code and understanding it in the context of deployed production services.

Responsibilies

Build and maintain CI/CD pipelines, deployment workflows, and infrastructure automation.
Manage and scale cloud infrastructure on Google Cloud Platform
Maintain and extend infrastructure-as-code with Terraform/Terraform Cloud
Support database operations across PostgreSQL, Redis, BigQuery, Bigtable, and Firestore — including provisioning, scaling, backups, and performance tuning
Contribute to monitoring, alerting, and observability across production systems
Participate in on-call rotation and incident response
Support compliance and security requirements (HIPAA, SOC 2 Type 2)

Requirements

5+ years in backend engineering, with significant infrastructure or DevOps experience
Strong Terraform/Terraform Cloud experience
Experience with Docker and Kubernetes in production
Google Cloud Platform experience
Hands-on experience operating and scaling databases (relational and NoSQL)
Experience with CI/CD systems, monitoring, and observability tooling
Backend engineering fundamentals — you've built and maintained production services, even if infrastructure is now your primary focus

Preferred Qualifications

Go proficiency
Experience with disaster recovery planning and runbook creation
Healthcare infrastructure experience — HIPAA, SOC 2 Type 2, HITRUST
Incident management tooling (incident.io or similar)
Python proficiency
Start-up experience

Characteristics

Reliable and detail-oriented — infrastructure mistakes are expensive, and you take that seriously.
Mission-driven — motivated by making healthcare simpler and more transparent
Willing to ask questions and admit what you don't know
Versatile — you're an infrastructure specialist who can context-switch into application-level work when needed

Internal Tools/Technology

HCP Terraform / Google Cloud Platform
Cursor / Linear / GitHub / Notion / Whimsical
Slack / Google Workspace / Zoom
incident.io / Sentry / Cloudsmith
Claude, ChatGPT, Gemini — we are an AI-forward engineering team
macOS / Linux

Compensation

The target base salary range for this position is $150,000 - $225,000 and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by several factors, including experience, skills, location, internal pay equity, and other relevant business considerations.

Benefits/Offerings

Unlimited PTO (mandatory 12 days)
Computer + home office stipend
401(k) + matching
Medical, dental, and vision insurance
Autonomy and tons of room for career growth

Occasional Travel

We meet quarterly as a company.

Please note that this is a fully remote opportunity.

Senior Back-End Engineer II: Infrastructure