Opportunity Overview:

We’re looking for a Senior Operations Manager responsible for Vendor and Facility Management. This role will provide centralized oversight, strategic vendor governance, proactive facility operations.This role ensures that business operations run smoothly while maintaining high standards for infrastructure, maintenance, and compliance.

What you’ll do:

Facilities Strategy & Planning

Coordinate schedules and ensure coverage coverage on ALL working days at both locations
Define workplace standards (safety, cleanliness, experience)
Plan space utilization and capacity

Vendor Management

Negotiation and vendor selection
Manage contracts (cleaning, security, maintenance, pantry)
Track SLAs and performance

Budget & Cost Control

Own facilities budget (rent, utilities, services, supplies)
Identify cost optimization opportunities

Employee Safety

Ensure building compliance, emergency protocols

Partner with Compliance team for audits and risk mitigation

Leadership & Team Management

Lead and mentor operations and facility teams
Set performance goals and conduct evaluations
Foster a culture of safety, accountability, and continuous improvement

Employee Experience Oversight

Set standards for office experience (events, amenities, comfort)

Escalation Point

Resolve complex or high-impact issues

What you’ll need:

Must-haves

Bachelor’s degree in supply chain, business, or related field (MBA preferred).
Proven experience in vendor management, procurement, or facility operations, often requiring 7+ years, with experience managing teams of 3-5 members
Good Communication, organizational and time management skills
Technically savvy with ability to use basic computer tools, including Google Docs, Sheets
Strong leadership and project management skills
Negotiation and effective communication to coordinate the internal and external stakeholders
Legal/compliance understanding to guarantee the integrity of contracts
Good Relationship-building skills to grow in cooperative relationships
Good project management skills to handle more than one project at a time

Nice-to-haves

Experience with facility management software or CMMS systems
Knowledge of sustainability practices (energy efficiency, green building standards like LEED)
Exposure to digital transformation / automation in operations
Experience managing large-scale or multi-site facilities
Familiarity with ERP systems (e.g., SAP, Oracle)
Strong background in vendor negotiations and contract management
Experience in crisis management and business continuity planning
Understanding of IoT-based smart facility systems
Six Sigma / Lean certification or process improvement experience
Experience working in a fast-paced or high-growth environment

Additional Information

Reporting to: Madhuri Chinta
Team: Operations (size-2)
Internal Applicants: Please discuss your interest with your current manager before applying. For more information about the process, check out the Talent Acquisition Confluence page.

Equal Opportunity Statement:

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.

ISMS roles and responsibilities:

Good knowledge of Information security
Oversee specific business processes within the ISMS.
Responsible to manage the ISMS documentation, conduct risk assessments, and implement risk treatment plans.
Risk Owners are responsible for identifying, assessing, and managing risks within their areas of responsibility.
They are also responsible for implementing risk treatment plans.
Conduct the BCP and other test related to information security continuity along with CISO
Responsible for monitoring and reporting on the performance of the ISMS.
Responsible for implementation of security policies and procedures and report any issues to the CISO.

Manager, Operations and Facility Administration